Privacy policy

Optique et Vision
Last Updated: May 20, 2026

At Optique et Vision, we value your trust. This Privacy Policy explains, in a clear and transparent way, how we collect, use, and protect your personal information when you interact with our website, our online store, or our services.

Our website is powered by Shopify, which helps us provide you with a secure, smooth, and reliable shopping experience.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

We collect personal information that you provide directly to us, as well as information collected automatically when you use our Services.

Information you provide to us

  • Full name, phone number, email address 
  • Billing and shipping address 
  • Order and purchase history 
  • Messages or requests you send us 
  • Account information (if you create an account) 

Information collected automatically

When you browse our website, we may collect:

  • Device information (browser type, device, IP address) 
  • Browsing behavior and interactions on our website 
  • Pages viewed and time spent 
  • Cookies and similar tracking technologies 

Information from third parties

We may also receive information from:

  • Shopify (our ecommerce platform) 
  • Delivery and logistics partners 
  • Marketing and analytics tools 

We may also use this information to better understand preferences and improve your experience with us.

How We Use Your Information

We use your personal information to provide you with a smooth and personalized experience.

To provide our services

  • Process and deliver your orders 
  • Provide customer support 
  • Create and manage your account and preferences 

To improve your experience

  • Personalize product recommendations 
  • Improve our website and services 
  • Understand customer needs and preferences 

To communicate with you

  • Send order confirmations and updates 
  • Respond to your inquiries 
  • Share important service-related information 

Marketing (only if you choose to receive it)

  • Send you updates, promotions, and offers 
  • Share news about products, events, or campaigns 
  • Show you relevant ads on other platforms 

You may unsubscribe from marketing at any time.

Legal and security purposes

  • Prevent fraud or misuse 
  • Comply with legal obligations 
  • Enforce our policies and protect our business 

Cookies and Tracking Technologies

We use cookies to enhance your browsing experience and help us understand how our website is used.

Cookies allow us to:

  • Remember your preferences and settings 
  • Keep items in your shopping cart 
  • Improve website performance 
  • Offer relevant content and advertising 

Cookies may be:

  • Essential cookies (required for the website to function) 
  • Analytics cookies (to understand site usage) 
  • Marketing cookies (to personalize ads and promotions) 

You can manage or disable cookies at any time through your browser settings.

How We Share Your Information

We respect your privacy and do not sell your personal information. We only share your information when necessary with trusted partners, including:

Service providers

  • Shopify (our ecommerce platform) 
  • Shipping and delivery companies 
  • IT, hosting, and cloud service providers 
  • Customer support and communication tools 
  • Marketing and analytics platforms 

Business and advertising partners

To help us improve our services and deliver relevant advertising and communications.

Legal or business requirements

We may share information if required to:

  • Comply with applicable laws 
  • Respond to legal requests 
  • Protect our rights and customers 
  • Complete a business transaction (such as a merger or acquisition) 

Shopify

Our online store is hosted by Shopify.

Shopify processes certain personal information on our behalf to help us operate our store, process orders, and improve performance and security.

In some cases, Shopify may also process your data as an independent controller in accordance with its own privacy policy.

Security of Your Information

We take appropriate technical and organizational measures to protect your personal information.

However, please note that no method of transmission over the Internet or electronic storage is completely secure. While we do our best to protect your data, we cannot guarantee absolute security.

We encourage you to keep your account details confidential at all times.

Marketing Communications

If you choose to receive marketing messages, we may send you updates about:

  • New collections and products 
  • Special offers and promotions 
  • Events and brand news 

You can opt out at any time by:

  • Clicking “unsubscribe” in emails 

Children’s Privacy

Our services are intended for individuals aged 18 and above.

We do not knowingly collect personal information from minors. If we become aware that such information has been collected, we will delete it as soon as possible.

International Data Transfers

Your information may be transferred and stored outside your country of residence, including through Shopify and our service providers.

When this happens, we ensure appropriate safeguards are in place to protect your personal information.

Third-Party Links

Our website may include links to third-party websites.

We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements.

Any updates will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can contact us on info@optiqueetvision.com